Technology-enabled change
HELPING ORGANISATIONS CAPITALISE ON TECHNOLOGY THROUGH ALIGNMENT OF PEOPLE AND WORK PRACTICES
Creating alignment and delivering on strategic objectives is achieved by a well-integrated, collaborative approach, that builds organisational capacity and paves the way for successful implementation and take-up.
Our change management approach is designed to assist and manage the smooth transition from present (‘as is’) to future (‘to be’) business capabilities. We balance capitalising on delivering ‘quick wins’ to create momentum and build buy-in; whilst ensuring adherence to established program delivery practices that large/complex change programs demand to stay on track and deliver results.
Managing the people and organisational changes that arise from technology initiatives is often underestimated, resulting in low engagement/buy-in and a capability deficit.
We take an integrated approach, working closely with IT, service providers and stakeholders to ensure a smooth transition that leverages business input; supporting clients to clearly capture impacts and requirements and ensure the appropriate change strategy is developed, delivered and embedded.
CLIENT SPOTLIGHT
Delivering a major change program at one of Australia’s top universities
Mozaic ran the entire change program for the implementation of a global research management system impacting all faculty and related support staff at a major Australian university, with an initial focus on building stakeholder confidence and trust through the change approach.
Building on this foundation, ongoing stakeholder engagement, communication, training and organisational alignment was successfully delivered in close collaboration with the university.
